Guarantee

1. Quality

1.1 Warranty Time

All products listed in www.onlumi.com come with 2 years warranty since the date of shipment

1.2 Definition to Quality Defect

Disability to function as promise in the limited working environment

1.3 Solution of Quality Defect

Once an issue is confirmed as a quality defect, we will propose 2 options as compensation to customer’s loss.

1.3.1 Equivalent Refund
1.3.2 Replacement with freight on our cost